Your customers click one button inside your product and share their screen. You see the problem, talk to them and fix it, and every call is saved with an AI summary.
No card needed · Works in Chrome, Edge and Firefox · English and বাংলা
New invoice #1042
Customer
Date
Amount
Tax
Share your screen with Acme support?
Tell our team this code
482 913
Waiting for an agent...
Waiting now
Rahim · Acme Billing
Invoice will not save · 482 913
#1042
AI summary
★★★★★Saved to Rahim's history · sent to your webhook
Made to live inside any software
How it works
<!-- your website or web app -->
<script src="https://desk.toppersbusiness.com/widget.js"
data-company="acme" data-uid="42"></script>
Tell our team this code
482 913
🔒 Only the window you chose is visible
AI summary
Features
Live screen share sharp enough to read small text. The customer picks the window and can stop at any moment.
Voice and chat in the same window. No phone call on the side.
Your software passes the user's name, email and ID. Every call lands on the right customer with full history.
Record calls and meetings. AI writes the transcript, a summary and action items, and translates them, with your own OpenAI or Gemini key.
Your logo, colours and texts on support.yourcompany.com. Customers only see you.
Answer rate, wait time, call length and ratings per agent. Export to CSV.
Integrate
Start with a link. Add the widget when you are ready. Pull summaries back into your own system with the API and webhooks.
# Open from your Help menu, email or SMS https://desk.toppersbusiness.com/c/your-company?name=Rahim&email=rahim@example.com&uid=42
<script src="https://desk.toppersbusiness.com/widget.js" data-company="your-company" data-name="Rahim" data-uid="42" async></script>
// From any button in your web app SupportDesk.open({ name: 'Rahim', uid: '42', topic: 'Invoice will not save', });
curl https://desk.toppersbusiness.com/api/v1/calls \ -H "Authorization: Bearer sd_…" { "data": [{ "code": "482913", "rating": 5, "recordings": [{ "summary": "Tax rate was empty…" }] }] }
Compare
Remote-access and meeting tools are separate apps. SupportDesk lives inside your software and remembers every call.
| SupportDesk | Remote desktop apps | Video meeting apps | |
|---|---|---|---|
| Customer starts from inside your software | — | — | |
| No download for the customer | — | ||
| You know who is calling (name, email, your user ID) | — | — | |
| Customer history: every call, note and rating | — | — | |
| AI summary and action items after each call | — | — | |
| Your logo, colours and own domain | — | — | |
| API and webhooks into your own system | — | — | |
| View only: cannot take over the computer | — | ||
| Bangla interface and summaries | — | — |
Video and voice go browser to browser with WebRTC encryption (DTLS-SRTP).
View only. Agents cannot take control, so it cannot be abused for remote-access scams.
Each company is isolated, recordings are private files, AI keys are stored encrypted.
No. Screen sharing, voice and chat run in Chrome, Edge or Firefox on a computer. The customer opens your link or clicks the button in your software and clicks Share.
No, and that is on purpose. Your team can only see the window the customer chose and talk with them. This keeps customers safe from remote-access scams.
Use your support link, paste one script tag into your website or web app, or call our JavaScript API from your own Help menu. Desktop and mobile apps open the support link in the browser.
Yes. Calls connect directly when possible and through a global relay network when a mobile or office network blocks direct connections.
Only your team. Each company's data is kept separate, files are stored privately, and AI runs with your own OpenAI or Gemini key.
It is free during early access, with calls up to 10 minutes each. We will tell you before any paid plan starts.
Create your account, add the button and take your first call today. Free during early access.